Skip to main content
Salford Children's Services Procedures Manual Salford City Council website

2.2.5 Early Intervention & Prevention Service Process and Procedures


This chapter details the referral process in relation to Children in Need, the structure of the early help in service in Salford and describes the ‘step up step down’ process functions.


Child in Need Plans and Reviews


This chapter was updated in October 2015 and reflects the change from the MASH to the BRIDGE process.


  1. Description of Service
  2. Referrals to Early Intervention and Prevention
  3. Referrals from Social Care
  4. Internal EIP Referrals
  5. Education Welfare Referrals
  6. Working Across the Thresholds

    Flowchart A: EIP Referral Process Flowchart

    Flowchart B: Internal Referrals Flowchart (cases already open to EIP).

1. Description of Service

Early Intervention

The purpose of an Early Intervention approach is to work in partnership to improve outcomes for children, young people and families. The aim is to address problems at the earliest opportunity before they are able to escalate and by helping to break the longer term intergenerational cycle of poor outcomes.

EIP Locality Teams

Locality Teams are multi-disciplinary teams providing early intervention and prevention services for children, young people and families across Salford. There are four Locality Teams in Salford - North, Central, South and West. The teams are positioned strategically across the city to offer a wide range of services through a single point of contact.

Each Locality Team is made up of staff from different professional backgrounds including:

  • Education Welfare Officers;
  • Family Support Workers;
  • Brief Intervention Workers;
  • Parenting Practitioners;
  • CAF Coordinators;
  • Skills and Work staff;
  • Housing Officers;
  • Family Group Conference Co-ordinator.

2. Referrals to Early Intervention and Prevention

New Referrals

To request a service from the Early intervention and Prevention Service, a ‘referral form for Children’s Services’ must be submitted to the BRIDGE team using the secure upload facility. A CAF should also be sent explaining why the service is being requested. The BRIDGE Team manager will determine the appropriate course of action.

You will receive an automatic response to confirm that the upload was successful. The EIP Practice Manager on duty will confirm receipt of your referral within, three working days, with a written response. If for any reason you have not received it within five working days please contact the BRIDGE Team on 0161 603 4500 and ask for a duty social worker.

The duty social worker will assess every contact that comes in via the secure upload:

  • If it’s deemed to be Level 3 or 4 the referral will be allocated to a member of staff within the Duty and Assessment Team for consideration;
  • If it is deemed to be at Level 2, and agreed with the duty Practice Manager, the referral will then be forwarded to the relevant locality Practice Manager. They will then consider the referral and allocate to most appropriate worker within the Locality Team.

The secure upload facility can be found at: along with all the electronic forms you will require, e.g. referral form for Children’s Services, Education Welfare referral form, CAF Review and Closure forms. Visit the Salford City Council website for information on the CAF/TAC process in Salford.

Once the referral has been passed to the Locality Team, the Practice Manager will allocate the family to the most appropriate worker depending on the presenting needs.

The worker will then arrange to visit the family to assess what support is needed. Sometimes this will be to co-ordinate services so a Team Around the Child (TAC) meeting will be convened. (See Flowchart A: EIP Referral Process Flowchart).

3. Referrals from Social Care

Where a case is moving down the threshold, EIP services are vital to the safe ‘step down’ process where a case is considered suitable to move down to TAC level, or single agency response.

Cases are considered at the weekly transfer meeting following CAFASS, or children coming off Child Protection Plan or CIN.

Before a case is ‘stepped down’, to TAC, a SMART action plan is required on a transfer record and a TAC agreement should be signed, by parent / carer.

4. Internal EIP Referrals

Where a case is already open to EIP and allocated appropriately, there may be times when additional EIP support is required. For example, during a TAC meeting, additional needs may be identified that weren’t apparent at the point of the original referral or CAF assessment.

The ‘internal’ referral is coordinated via the locality Practice Manager through the completion of a ‘referral form for Children’s Services’ requesting the additional EIP support. It is emailed to the locality inbox and does not go back via BRIDGE (secure upload) as the case is still open to EIP.

By using this process it reduces any double counting of cases into BRIDGE. Before a request for additional EIP support is made, the case would usually be discussed at a supervision session. All information is logged on EMS and the new allocated worker is informed of the case allocation. (See Flowchart B: Internal Referrals Flowchart (cases already open to EIP)).

5. Education Welfare Referrals

Schools can request the services of an Education Welfare Officer (EWO) for children and young people with poor attendance. They need to complete the ‘Education Welfare referral form’. Again, this is submitted via the BRIDGE secure upload. This is considered by the duty Practice Manager and passed to the relevant locality and EWO. Schools aren’t required to obtain consent before submitting a referral form for Education Welfare; however it is considered good practice to do so.

Depending on the level of need schools are also encouraged to complete a CAF. This can be co-authored with the EWO.

6. Working Across the Thresholds

EIP also provides support for children and families as part of their Child Protection/CIN Plan.

This would follow a request from Social Worker for specific, time-limited, support from one of the EIP interventions such as, family support, brief intervention therapy etc.

These Cases stay open with Social Care, with Social Worker remaining as the lead worker.

The Social Worker completes a ‘referral form to Children’s Services’. The section entitled “Agreed Plan of Action and Outcome Desired” should clearly set out the nature and scope of the work required.

A worker from EIP is then allocated depending on which intervention is requested.


Flowchart A: EIP Referral Process Flowchart.

Flowchart B: Internal Referrals Flowchart (cases already open to EIP).