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Salford Children's Services Procedures Manual Salford City Council website

1.2.2 Escalation Meeting Protocol

This chapter describes the process when a family are receiving early help but there are concerns that the family’s needs have increased from a level two to a level three.

This chapter was added to the manual in November 2018.

An Escalation meeting is required when a member of the Early Help team is involved with a family and there are concerns that the family’s needs or a child’s needs have escalated from level 2 to level 3 (in their opinion, based on Salford’s Threshold of Need and Response).

  • The Early Help Practitioner (EHP) has a case discussion with their line manager;
  • If their line manager agrees to an Escalation meeting, the EHP convenes the meeting with all agencies involved and the family (if appropriate);
  • A Team Manager from Early Help will chair this meeting and a decision will be made as to whether to escalate the case to the Bridge Partnership or not as an outcome from that meeting.

The Team Manager must:

  • Review the assessment and/or plan;
  • Consider the level of engagement and what interventions are underway or have been attempted;
  • Any new developments since the family were last assessed;
  • Consider the threshold and the actual evidence of risk/harm to child;
  • On occasion, a TAF meeting may also be held as an escalation meeting or there could be a separate escalation meeting due to time restrictions;
  • If the outcome of the meeting is that it remains at Level 2, a clear robust action plan should be agreed and a contingency plan if there is no progress within 6 weeks;
  • An Escalation meeting has to take place in order for a case to be considered to be escalated to Children's Social Care.

Cases of immediate risk or harm should be should be escalated as soon as possible.

A standard form is used to record minutes of this meeting (Signs of Safety (SOS) approach) and this is sent to The Bridge IF the agreement from the meeting is to escalate. Other documents which have to be sent to the Bridge:

  • A genogram;
  • Early Help family assessment; and
  • A chronology.

See Early Help Escalation Meeting Form

The Bridge will take a view on this information and allocate to DAT. The referrer will be notified of the decision from The Bridge.