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ADVICE ON SEARCHING THIS MANUAL:

To search for an exact phrase, put the phrase inside double quotes, for example: "significant harm"

Use an asterisk to represent part of a word; for example, a search for: adopt* will find 'adopt', 'adoption', 'adoptive' etc.

You can enter multiple words and phrases, and you can search for pages containing 'any' or 'all' of the search terms by selecting the appropriate radio button. If you still can't find what you are looking for, ask a manager for advice or contact us.